Refund policy

Return and Refund Policy

Our apparel is printed after you place your order. We do not offer voluntary returns, refunds, or exchanges for change of mind or an incorrectly selected size, color, or design. Please review the size guide and your order details before purchasing.

Damaged, defective, misprinted, or incorrect items

Please inspect your order when it arrives. If your item is damaged, defective, misprinted, or different from what you ordered, email royalempressapparel@gmail.com promptly and within 30 days of delivery.

Include your order number, a description of the problem, and clear photos of the item and the affected area. For an approved claim, we will arrange a replacement at no additional cost.

Do not send an item back before contacting us. If a return is needed, we will provide instructions and a prepaid return label.

Customer rights

This policy does not limit rights or remedies available under applicable consumer law. Where the law requires a return, refund, cancellation, or another remedy, we will honor that requirement.

Contact

For questions or help with an order, email royalempressapparel@gmail.com.